Agentic AI Platform for Real-time Support and Personalized Onboarding of Customers, and Partners of Software Companies.
Equipping partners to sell and support effectively
Empowering customers to maximize product value
Ensuring sales, marketing, tech teams are empowered to excel
Equipping partners to sell and support effectively
Empowering customers to maximize product value
Ensuring sales, marketing, tech teams are empowered to excel
On the other hand users are generally quite verbose on the discussion forums providing code, screenshots, and error logs into the discussion. However, it takes a knowledgeable individual on the forum to review, ask relevant questions, and provide a solution. These take time and risks a question going unanswered. The agentic workflow with the deep domain knowledge can handle this instantly.
Most software training is provided in a top-down approach where standard content is delivered via LMS or KMS to end-users in a one-size-fits-all approach which doesn't handle the proficiency, role, and use-case of the individual making the training just a general information session rather than effective learning. Effective learning should be personalized and adaptive based on the learner. It requires a dynamic learning platform that automatically adjusts content to the individual learner's needs.
End-users are not always verbose with their requirements and a one-shot-answer automated support system cannot handle nuances to solve problems. This requires an agentic workflow that has deep domain knowledge and can probe for the right context to generate answers
Personalized learning paths automatically generated for every stakeholder based on their role, proficiency, and use-cases making onboarding fast, relevant and non-overwhelming making it highly effective.
Real-time step-by-step issue resolution with high-precision AI agents to give solutions and not just any-response which reduces the burden of internal support teams and help scale easily without increasing the support costs or response time.
Our AI-powered platform delivers the right knowledge to the right stakeholder at the right time, revolutionizing software-centric enablement.
GoodGist seamlessly integrates with your existing content sources, such as product documentation, videos, support ticket systems, CRM/PRM, knowledge bases, LMS, etc.
Map the complex web of concepts, relationships, and levels of information to create an authoritative knowledge base.
Analyze user queries to identify key concepts, context, and intent for targeted information retrieval.
Assess the user's expertise level to provide information tailored to their knowledge and needs.
Determine the specific data and insights required to address the user's information needs.
Identify the most credible internal and external sources to fulfill the user's query accurately.
Fetch the relevant information from knowledge bases to generate a comprehensive, tailored response.
Deliver the information in the most effective format and language to meet the user's requirements.
Ensure the response is current, relevant, accurate, and aligned with the user's original intent.
Learns from user feedback and responses to content
$5K-$50K per hour of training and onboarding content
Stakeholders struggle to find relevant information
Up to $1000 per support ticket resolution
Growing user base exponentially increases delays in support response times
GoodGist empowers leading ERP, EPM, MDM, RPA, CRM, HRMS, and BI/Analytics vendors to enable their customers and partners at scale
Cloud, PaaS, and IaaS providers can use GoodGist to help customers deploy, scale, and optimize their platforms.
GoodGist helps SaaS customers master applications, driving retention and revenue growth.
GoodGist accelerates learning, implementation, and troubleshooting for open-source software users.
GoodGist onboards employees and field engineers on tools and technology to manage complex machinery.
Banks, insurers, and financial firms use GoodGist to onboard, train, and support their customers.
Healthcare organizations equip staff and patients with personalized guidance and knowledge resources.
Educational institutions enhance learning and provide support for faculty and students.
Manual creation and curation of knowledge resources is a slow, labor-intensive process that is costly to maintain and scale.
A one-size-fits-all knowledge base fails to meet the unique needs and contexts of diverse partner, customer, and employee users.
Traditional search functions are inadequate when users need quick access to specific answers, leading to frustration and wasted time.
Leverage our patent-pending AI technology to revolutionize enterprise enablement.
Rapidly adapt the platform to your evolving needs, ensuring a future-proof solution.
Unlock significant improvements in engagement, productivity, and operational efficiency.
Benefit from a usage-based model that scales cost-effectively as your requirements grow.
Trusted by leading enterprises, our AI veterans and serial entrepreneurs are ready to partner with you.
Go live in as little as 3 days, enabling quick integration and time-to-value.
Embed GoodGist in existing portals or use as a standalone solution, providing flexibility.
Deep integration capabilities for custom workflows, tailoring the platform to your organization's needs.
Flexible, cost-effective scaling as your requirements evolve, ensuring a smart investment.
Tailored experiences for every user, delivering the most relevant content and support.
Understand how GoodGist can address your unique enablement challenges.
Experience the platform's capabilities and validate the impact.
Find the most cost-effective solution for your business needs.
Ensure a seamless integration and rapid time-to-value.
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On-demand learning with AI-curated content tailored to specific use-cases. Access authoritative resources seamlessly.
Dive into specific use-cases with step-by-step guidance. Research market trends, best practices, reference & solution architectures, compliance, and regulatory requirements effortlessly.
Troubleshoot problems and get instant solutions with our AI-powered Q&A. Access just-in-time information to enhance productivity.
Collaborate effectively with employees, customers, and partners. Manage knowledge better and onboard new members smoothly.
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